Frequently Asked Questions (FAQ)

What is giclée Fine Art print?

Giclée Fine Art prints use pigment based, archival quality ink and are manufactured on advanced inkjet printers. The printing process uses up to 12 individual colors, producing outstanding quality reproductions. The archival inks used on Giclée printers won’t fade when displayed in normal conditions indoors, retaining their color brilliance for a lifetime. Giclée prints are the preferred choice for high-end buyers and collectors.

How should I take care of my Giclée prints?

Giclée prints have a delicate surface, so extra care is recommended when handling. It’s best to use them framed behind glass. Glare free museum glass is highly recommended for best results.  

What kind of paper is used for art prints?

Giclée Fine Art prints are on premium cold pressed, 305 gsm watercolor paper, with the exception of hand embellished giclée prints, which are printed on premium hot pressed, 300 gsm watercolor paper. 

What are Giclée canvas prints?

Giclée canvas prints use the same quality and method as Giclée paper prints. The artwork is printed on an Epson Fine Art Exhibition Canvas (430 gsm) with a satin finish. Giclée canvas prints are gallery wrapped with mirrored image printed on the edges. They are stretched on heavy duty, kiln-dried, knot-free pine sourced from Forestry Stewardship Council (FSC) certified suppliers. All canvas frames are boxed with care and extra padding for safe delivery.

What method is used for shipping?

Our shipping carrier choice as of now is UPS. All orders are shipped with a tracking number.

How are my Giclée canvas prints shipped?

Giclée canvas prints are gallery wrapped with mirrored image printed on the edges. They are stretched on heavy duty, kiln-dried, knot-free pine sourced from Forestry Stewardship Council (FSC) certified suppliers. All canvas frames are boxed with care and extra padding for safe delivery.

How are my Giclée Fine Art paper prints shipped?

Giclée Fine Art prints with a mat (sizes 5” x 7”, 8” x 8” and 8” x 10”) are shipped in an extra rigid fiberboard document mailer. All other print sizes are mailed in a 3-ply mailing tube. 

What is a gold embellished Giclée print?

A Giclée Fine Art print is hand embellished with 24K shell gold, made by the artist by using a traditional method used in illumination. Once the gold is hand painted, it is then carefully burnished to give it its brilliance.

How long does it take to get my order shipped?

  • US orders – please allow 3-5 business days. 
  • International orders – approximately 10 – 12 business days. 
  • Gold embellished prints – please allow 7 business days for the order to be completed before it is shipped.

I’m interested in original art. Where can I find it?

Most of the original artwork is either sold or saved for the gallery exhibitions but you can always contact the artist at info@aishachangezi.com with your request to see the availability. Please sign up for our mailing list and be among the first ones to be informed when an original artwork is up for sale on the shop.

I’m interested in a commission. How can I start this process?

Please send a detailed message to info@aishachangezi.com with what you are looking for and you will be contacted shortly.